- 5 stars: 3 (60%)
- 4 stars: 1 (20%)
- 3 stars: 0 (0%)
- 2 stars: 0 (0%)
- 1 star: 1 (20%)
I purchased this fabulous bag in silver at the Cambodian International Airport… I purchased at $55.71 AUD + a small transaction fee. 1 star rating as questioning the ethical stance on high the profit margin…
Thanks so much Ange, we're thrilled you love your silver Bustle! You've raised a fair question, so here's the honest answer. The artisans who made your bag are paid the same fair wage whether it's sold in Phnom Penh or Perth. What changes is the journey: international freight, import GST and clearance, storage, packaging and delivery here, plus pricing that lets local stockists carry Smateria too. We're a very small team and the margins are much slimmer than they look. Enjoy that bag, it'll be with you for years.
I saw this bag, 'the bustle,' over a friend's shoulder. I checked it out, found a label, and went to the website to buy a blue one. These are unique accessories and I love the iridescent tones of the fibers.
Hi Tracy! We're so glad you love the Bustle and its unique iridescent tones. Thank you for sharing your experience, and we hope you enjoy your new bag! Jude
The bag itself is fine, but I am disappointed in the strap. It just a skimpy piece of the same faric as the bag, this really detracts from the overall quality and appearance.
Thank you for taking the time to share your feedback. We're sorry to hear the strap wasn't what you were expecting.
Our NET collection uses a lightweight strap made from the same durable material as the bag to keep it comfortable to carry and true to its minimalist design. We understand that this style isn't for everyone, and we really appreciate you sharing your thoughts.
Your feedback is genuinely valuable and helps us as we continue to improve our products. We hope you enjoy using your bag despite the disappointment with the strap, and thank you again for choosing Smateria.
This is my 3rd Smateria bag. Such a great product and it is great to support Cambodian women.
Thank you so much, Fairlie. We’re truly grateful for your continued support. Knowing this is your third Smateria bag means a lot to us. It’s wonderful to hear you value both the quality of the product and the women behind it. Thank you for choosing thoughtfully and for being part of the Smateria community.
Love the bag , well made , hope it last as long as my last one - it’s indestructible . Thank you
What a wonderful review — thank you! We’re so happy your new Bustle Crossbody is already a favourite. Knowing your previous Smateria bag lasted beautifully means the world to our team of artisans in Cambodia who handcraft each piece with care and purpose.