Street278 thinks that online shopping should still be in experience despite the lack of face to face contact. If you have any questions, please don't heistate to get in contact with us. If you are not happy for any reason, please let us know and we will work to improve your experience. Equally, we appreciate praise when praise is due and it would be great if you could write to us and let us know when you have had a great experience or have discovered a product you'd like to support. Feel free to post on our facebook page also!